Below is a complete, copy-paste Airbnb welcome book template — every section already written with example wording. Swap the bits in [brackets] for your own details and you've got a real welcome book in about fifteen minutes. It works as a printed booklet, a PDF, or a house manual you paste into Airbnb.
New to this? Start with the complete guide to Airbnb welcome books for the why behind each section.
How to use this template
- Copy everything in the template below into a Google Doc, Word, or Canva.
- Replace every [bracketed] placeholder with your details.
- Delete any lines that don't apply, add anything specific to your place.
- Export as a PDF, send the link in your check-in message, and print one for the counter.
Keep it to around 12 pages, one topic per page, with big headings so guests can scan it in seconds.
The template
Welcome
Hi, and welcome to [Property Name]!
We're [Your Names], and we're so glad you're here. We [one true sentence about the place — e.g. "built this little house for slow mornings and long sunsets"]. Everything you'll need for a smooth stay is in this guide — but if anything comes up, just message us. Make yourself at home.
— [Your Names]
The essentials (start here)
- Wi-Fi network: [Network name]
- Wi-Fi password: [password]
- Getting in: [e.g. "Lockbox on the left gate, code 4721. Turn the handle firmly."]
- Parking: [Where to park, any permit or time limits]
- Address: [Full address + nearest landmark for drivers]
- Reach us: [Phone / WhatsApp], usually [hours you reply]
How the home works
A few quirks worth knowing:
- Hot water: [e.g. "The geyser takes ~5 minutes. Switch it on, then start the tap."]
- Air-con / heating: [How to use it; where the remote lives]
- Kitchen: [Anything non-obvious — the tricky burner, the good coffee, the water filter]
- TV / speaker: [How to turn it on, any login]
- Rubbish: [Where it goes, and which day it's collected]
House rules
We keep it simple:
- Quiet hours after [time] — thin walls / lovely neighbours.
- [No smoking indoors / smoking only on the balcony]
- [No parties or extra guests without asking]
- [Pets: yes/no + any conditions]
- Please treat the place like your own — that's really it.
Where to eat & drink
Our honest shortlist:
- [Place 1] — [what to order / why it's worth it]. [X min away]
- [Place 2] — [the vibe, the standout dish]. [X min away]
- [Place 3] — [good for breakfast / late dinner / a treat]. [X min away]
- [Place 4] — [your reliable everyday pick]. [X min away]
Things to do nearby
Where we'd send a friend:
- [Spot 1] — [why go, best time to visit]. [distance]
- [Spot 2] — [what makes it special]. [distance]
- [Spot 3] — [a local favourite most guests miss]. [distance]
Getting around
- [Scooter / car rental]: [who to call, rough price]
- [Taxi / ride app]: [the reliable option locally]
- Good to know: [e.g. "Use [app] rather than street taxis after dark."]
Checking out
Checkout is by [time]. Before you go, please:
- [Strip the beds / leave used towels in the bathroom]
- [Load and start the dishwasher, or leave dishes in the sink]
- [Turn off the AC and lights]
- [Drop the keys in the lockbox / leave them on the table]
That's it — no big cleanup, we've got the rest.
If something goes wrong
- First call — us: [Phone / WhatsApp]
- [Caretaker / co-host]: [Name + number]
- Local emergencies: [Police / Ambulance / Fire numbers for your area]
- Nearest hospital / pharmacy: [Name + how far]
Thank you
Thank you for staying at [Property Name] — it genuinely means a lot. If you have a great time, a kind review helps us more than you'd think. Come back any time.
— [Your Names]
Make it look designed, not homemade
The wording above does the heavy lifting; a little polish does the rest:
- Pick two fonts and two colours, then stop.
- Add one of your own photos per section — never stock.
- Make the Wi-Fi password the biggest thing on its page.
- Leave white space; give each section room to breathe.
- Export to PDF so it looks the same on every device.
Want it done for you instead?
If fifteen minutes of editing plus an hour of design isn't how you want to spend your afternoon, that's exactly what we built The Check-in Guide for. Paste your Airbnb or VRBO link, answer a few quick questions, and get a fully written, professionally designed 12-page welcome book back — $49 once, no subscription. See two real examples before you decide.
Frequently asked questions
Is this Airbnb welcome book template really free?
Yes — copy the template above and use it however you like. If you'd rather have it professionally written and designed for you, that's the paid option.
What format should I save my welcome book in?
PDF. It looks identical on every phone and printer, and you can both send the link and print a copy from the same file.
Can I use this as an Airbnb house manual too?
Absolutely. The same sections work as your in-app house manual — just paste the essentials, house rules, and checkout parts into Airbnb's house manual field.
How long should it be?
Around 12 pages. Long enough to answer everything, short enough that guests actually read it.
Prefer a designed version in minutes? Build yours here. Want the full playbook first? Read the complete guide to Airbnb welcome books.